Returns and Exchanges
If you wish to return your purchase, we will gladly issue a store credit or exchange within 14 days of delivery for items that are returned in new, unused condition in their original package, with a copy of your receipt. We reserve the right to refuse returns that do not match these conditions.
All sales are final on jewelry, skincare and sale items.
All returns must be pre-approved by Luna Collective. Before shipping back your return, send us an email at firstname.lastname@example.org, so we can provide you with return instructions. Return shipping fees are the responsibility of the customer. All return packages must be insured.