In Store Pickup Available + Free Shipping on orders over $125

Shipping, Delivery + Pickup

Shipping

At this time we are only offering shipping to Canada and the USA. If you would like to have an item shipped to another country please reach out to us at hello@lunacollective.ca for a shipping quote.

All items are shipped from Victoria, BC and all orders will come with tracking. Items are typically shipped within 2 business days after your order is received. Please contact us if your order is time sensitive and you require it to be shipped asap. Additional charges may apply.

If you do not see a shipping option that suits your needs please contact the shop for further arrangements.

We offer free shipping on orders over $125. All packages with free shipping will be sent standard shipping, using the best carrier for your location. Please contact us after ordering if you would like to upgrade to a faster shipping service at a reduced cost.

In the case that you are overcharged for shipping and we are able to find a lower rate, we will refund you the difference.

For USA orders: Please note that you may be charged additional taxes and duties upon delivery of your package. This is the sole responsibility of the package recipient. Charges are determined based on the item value, where it was made and carriers may add processing fees.

In Store Pickup

All orders are eligible for in store pickup at no charge. Orders can be picked up daily during our open hours of 11-5. You will receive a follow up email once your order is ready for pickup. Please allow 1 hour for your order to be prepared. Orders placed after 5pm will be available for pickup the next day.

If you have any questions about shipping, delivery, or in store pickup please send an email to hello@lunacollective.ca